Articles by Contoural

How to Get Serious About Information Governance

AIIM Interview of Mark Diamond
July 2, 2014

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Can Legal And It Agree On Compliance? Yes, And Five Steps To Get There

Perhaps the biggest hurdle on meeting compliance requirements is simply having IT and legal agree on policy and approach. IT organizations often get frustrated by the “demands” of the legal team, and just as often legal gets frustrated with IT.
December 12, 2013

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Seven Strategies for Preventing Users From Hoarding Documents

» Employee hoarding of electronic documents is an information governance change management problem. » Aggressive deletion often drives underground archiving, making the problem worse. » Addressing underground archiving requires a cross‑functional approach engaging policies, processes, tools, and technologies. » Effective approaches create a “win” for employees by understanding the reasons for their behaviors. » Ongoing auditing is critical to assess program effectiveness.
May/June 2013

6 Guidelines for Restarting Corporate Records Programs

Restarting your records program? As the economy begins to improve, many companies are either revamping or in some cases restarting their corporate records programs. The information governance landscape has changed in the past five years;
March 4, 2013

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Cadillac or Chevy- Picking the right information governance program

Inside Counsel Magazine
April 9, 2012 Column

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Who should own information governance - legal or IT?

Inside Counsel Magazine
March 19, 2012 Column

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5 key players you need on your information governance team

Inside Counsel Magazine
March 7, 2012 Column

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7 tips for starting information governance projects

Inside Counsel Magazine
February 21, 2012 Column

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Compliance program naming creates confusion

Inside Counsel Magazine
January 23, 2012 Column

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6 ways to integrate work streams

Inside Counsel Magazine
January 9, 2012 Column

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The day of the penguin

Inside Counsel Magazine
January 2, 2012 Column

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4 top pet peeves from technology providers

Inside Counsel Magazine
November 28, 2011 Column

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Is it time for automated classification of records?

Inside Counsel Magazine
November 21, 2011 Column

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A 9-point checklist for storing data in the cloud

Inside Counsel Magazine
October 31, 2011 Column

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In-house counsel weaken argument to reform e-discovery

Inside Counsel Magazine
October 3, 2011 Column

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7 steps to modernize your records program

Inside Counsel Magazine
September 9, 2011 Column

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Top 10 ways companies waste money on discovery: Part 2

Inside Counsel Magazine
August 22, 2011 Column

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Top 10 ways companies waste money on discovery

Inside Counsel Magazine
August 8, 2011 Column

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5 Ways In-House Counsel Hurt Corporate Record Compliance

Inside Counsel Magazine
July 25, 2011 Column

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Records and E-Discovery Processes Inside Counsel Magazine

July 11, 2011 Column

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New Ruling Shouldn't Force Use of Outside E-Discovery Vendors

Inside Counsel Magazine
June 20, 2011 Column

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Your Outside Counsel May be Giving You Bad E-Discovery Advice

Inside Counsel Magazine
June 6, 2011 Column

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Creating Multinational Record Retention Schedules

Inside Counsel Magazine
May 9, 2011 Column

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Keeping Up With Evolving E-Discovery

Inside Counsel Magazine
May 1, 2011 Column

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The Six Biggest Mistakes to Avoid When Giving Presentations

Inside Counsel Magazine
April 25, 2011 Column

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PG&E Gets Hit by Regulators on Records Management

Inside Counsel Magazine
April 18, 2011 Column

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Beware of Faux Compliance

Inside Counsel Magazine
March 21, 2011 Column

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Are There Really Any Records in Email?

Inside Counsel Magazine
March 7, 2011 Column

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It's Not All About Judge Scheindlin

Inside Counsel Magazine
February 21, 2011 Column

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The Best e-Discovery Strategy Isn't Perfect

Inside Counsel Magazine
February 7, 2011 Column

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How to deal with data stuck in the cloud

Inside Counsel Magazine
February 6, 2011 Column

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Hiring In-house Records Management or E-discovery Staff?

Inside Counsel Magazine
January 24, 2011 Column

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Real Record Retention Programs Address Both Paper and Electronic

Inside Counsel Magazine
January 10, 2011 Column

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How Companies Can Protect Themselves from WikiLeaking: Part 2

Inside Counsel Magazine
December 27, 2010 Column

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How Companies Can Protect Themselves from WikiLeaking

Inside Counsel Magazine
December 13, 2010 Column

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Preventing Employees from Hoarding Electronic Documents

Inside Counsel Magazine
November 29, 2010 Column

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Four Elements of Defensible Deletion Strategy

Inside Counsel Magazine
November 15, 2010 Column

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Backup Tapes Should Not Be Used for Archiving Data

Inside Counsel Magazine
November 1, 2010 Column

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Thousands of Citations in Your Records Retention Schedule?

Inside Counsel Magazine
October 18, 2010 Column

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Nine Small Projects to Become More Litigation Ready

Inside Counsel Magazine
October 4, 2010 Column

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Legal Departments Need to be Wary of the Hype Around Cloud Computing

Inside Counsel Magazine
September 20, 2010 Column

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Are Voicemails Business Records That Need to Be Saved?

Inside Counsel Magazine
August 30, 2010 Column

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It's a Good Day to Hate Technology

Inside Counsel Magazine
August 23, 2010 Column

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iPads in the Office: Reject or Embrace?

Inside Counsel Magazine
Aug 9, 2010 Column

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Four Keys for Getting Employees to Change Their Document Retention Habits

Inside Counsel Magazine
July 26, 2010 Column

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Who Should Own Records Information Management, Legal or IT?

Inside Counsel Magazine
July 12, 2010 Column

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Four Signs of a Pseudo Records Retention Program

Inside Counsel Magazine
June 29, 2010 Column

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Bad Call on Changes to Federal Sentencing Guidelines

Inside Counsel Magazine
June 14, 2010 Column

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When Deleting Email Backfires

Inside Counsel Magazine
May 31, 2010 Column

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Can Legal and IT Agree?

Inside Counsel Magazine
May 17, 2010 Column

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Mark's Law of Rapid Communication

AIIM Blog
September 2009

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SearchExchange Updated eBook Series 2009

Chapter 1: Email-archiving Project Roadmap Chapter 2: Defining an Email Archiving Policy

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Five Reasons Your ECM System May Never Be Deployed

AIIM Blog
June 2009

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On Edge?

AIIM Magazine
June 2009

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Save a Lot of Money in 2009

AIIM Magazine
December 2008

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Avoid Underground Archival: Gaining Control of Content on the Edge

AIIM Magazine
May/June 2008

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Six Steps to Managing Electronically Stored Information Under FRCP

Findlaw
April 2008

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Does Records Management (and Do Records Managers) Matter?

AIIM Magazine
February 2008

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SearchExchange eBook Series 2007-2008

Chapter 1: Email-archiving Project Roadmap Chapter 2: Defining an Email Archiving Policy Chapter 3: Choosing Email Archiving Product Features for Compliance and Risk Reduction Chapter 4: Improving Storage Management and User Productivity with Email Archiving Chapter 5: Finding the Right Email-Archiving Product Chapter 6: Understanding the vendor RFP process is key to getting the email-archiving product and price you want

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Why Companies Are Losing the Battle to Control Email

Internet Evolution
November 2007

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Do RAID Levels Still Matter?

Storage Magazine
November 2007

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Developing an E-Mail Retention Policy

Symantec
2007

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How SANs Aid Backup

Storage Magazine
September 2007

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Can iSCSI Crack the Enterprise?

Storage Magazine
July 2007

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Apps to Classify and Find Data

Storage Magazine
November 2006

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A Step-by-Step Approach to Data Classification

Storage Magazine
August 2006

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What Your DR Plan Should Protect

Storage Magazine
June 2006

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Understanding Archiving Requirements: Seven Guiding Principles For A Defensible And Compliant Infrastructure Strategy

The Metropolitan Corporate Counsel
February 2009

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Mark Diamond Speaking & Contoural Exhibiting at the SCCE 2014 Compliance & Ethics Institute

Booth 118, Chicago, IL

September 14, 2014


Contoural Exhibiting at the IAPP Privacy Academy and CSA Congress 2014

Booth 113, San Jose, CA

September 17, 2014


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Metrics-Based Information Governance Measuring the effectiveness and business impact of information governance has always been a difficult task.  This whitepaper outlines a metrics-b... October 2013
Read the Summary and Request the White Paper