Contoural services address a broad range of needs from assessment
through execution. This "whole program" approach ensures the
requirements and policies developed at the beginning of the process are
faithfully executed and followed at the end of the process. Our services
may be purchased individually or "a la carte" or combined as part of a
larger initiative.
Contoural offers independent, broad-based assessments of current
policies, practices and capabilities in records and information
management, litigation discovery readiness, and information
infrastructure. Each service produces a set of actionable project
recommendations and a prioritized implementation roadmap.
 More about Assessment and Roadmap Development Services
These services create or update the enterprise records retention policy
and schedule, working with Legal, IT and other stakeholders to achieve
consensus on requirements including regulatory compliance, litigation
readiness, operational productivity and cost control. Policy
implementation plans can include effective file plan development for
e-mail and electronic files, as well as recommended project plans
covering all aspects of a Records Management Program.
More about Records and Information Management Policy Development Services
In response to increasing litigation levels, as well as recent changes
in the rules of court for litigation discovery, many organizations need
to enhance their litigation readiness with updated procedures and tools.
Contoural can assist Legal and IT teams with a review and update of
current legal hold and litigation discovery procedures for
electronically stored information (ESI) and paper documents, and
recommend action plans aimed at reducing litigation risks and discovery
costs. Services also include ESI Map development, and training of
employees who may be called to testify regarding the company's ESI.
More about Litigation Readiness Services
Technology solutions can enable companies to more consistently and
effectively satisfy their requirements for records management and
litigation readiness, delivering capabilities for e-mail and file
archiving, paper and electronic records management, litigation hold and
discovery tracking, evidence collection and production, or
cost-effective data classification and storage. However, many projects
stall or fail because solutions are selected without a full
understanding of the requirements. Contoural can help translate the
legal, compliance and business requirements into specific Functional and
Technical Requirements that can be used to design, build or buy an
appropriate solution. Services also include RFP management and scoring,
and data classification for storage cost optimization.
More about Solution Design, Evaluation and Selection Services
Technology solutions can enable companies to more consistently and
effectively satisfy their requirements for records management and
litigation readiness. Once the Functional and Technical Requirements
have been defined, and the solution components selected, Contoural can
help with the validation, testing and rollout of the developed or
purchased solution.
More about Solution Implementation Services
An effective Records Management Program requires more than documented
policies and effective technology solutions. Employees must be
educated and trained, both initially and periodically, and compliance
must be reinforced and enhanced on an ongoing basis. Contoural can
develop or deliver employee training, and can recommend effective
approaches to Records Management organization and ongoing audit. Many
clients also engage Contoural to help identify and assess legacy data
repositories, such as archive files and backup tapes, and develop
appropriate strategies for migration and disposition of that legacy data.
More about Ongoing Program Management Services
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