Organizations today are inundated with both paper and, especially, electronic information. At the same time, they face legal and regulatory recordkeeping rules and new and increased privacy requirements. Adding to these challenges is the fact that many employees habitually hoard electronic information, convinced they need to save everything forever despite the risks, costs, and impacts on productivity. Finally, many companies are finding that their information management practices are holding back effective and compliant use of generative AI.
As a result, many organizations are re-examining the effectiveness of their records management programs. A critical starting point is modernizing the records retention policy and schedule to be practical, compliant, and easier for the business to follow.
