At Contoural, we take very seriously our responsibilities to handle customer and client personal information as well as information about people who visit our websites or want more information about our products and services. This privacy notice describes how we collect and use your information on our website.
Information you give us
We collect contact and related information from you through forms on our website when you contact us, request more information about a service, sign up for our mailing list, or register for our complimentary content, such as articles, white papers, and recorded webinars. The forms request name, email address, title, company, and phone number.
Information collected automatically online
We, like many other companies, use the Google Analytics tag to provide us with information about our website’s performance.
Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our website. This data is shared by Google with other Google services. Google may use the collected information to contextualize and personalize the ads in its own advertising network.
For more information about Google’s privacy practices, please visit Google’s pages: https://policies.google.com/technologies/partner-sites and its Privacy Policy: https://policies.google.com/privacy
Do Not Track response
Our website is not designed to respond to “do not track” requests from browsers.
We use the information we collect to provide you with the subscription or service you have requested, add you to our mailing list, and/or register you for our presentations.
We may retain your information for as long as your account is active or as needed to provide you services, comply with our legal obligations, resolve disputes, and enforce our agreements.
Except as described in this Notice, we do not share your information with any third parties.
Third parties
We use a third-party email marketing platform to manage our mailing list and provide related email services such as upcoming events, webinars, and content. We use a third-party webinar organizer for our hosted webinars, and when you register for those webinars, you will be registering with that third party, which provides the registration information to Contoural.
We use Google Analytics as described above to understand the performance of our website.
Legal requirements to disclose
Sometimes we may be required to share personal information for legal reasons; for example, if we are required to do so by a regulation, court order, subpoena, or other legal process. We may also share information when we believe it is necessary to comply with the law or respond to a government request, or when we believe disclosure is necessary or appropriate to protect Contoural, our customers, or others.
We may share personal information in the event of a corporate sale, merger, acquisition, dissolution, or similar event. If such an event takes place, we will notify you by email (if we have your email address) and/or a prominent notice on our applicable website(s) of any change in ownership, as well as any choices you may have regarding your personal information.
How we protect your information
Contoural uses the Microsoft 365 (M365) platform and individual workstations to store information received from clients and individuals. The M365 platform is configured for maximum security, including multi-factor authentication and full encryption at rest and in transit. Individual laptops have hard disk encryption, as well as a full suite of endpoint protection. All information is retained according to our retention policy, which may be modified by exception based on contract language.
Your choices
Protecting children’s privacy
Our site is not directed at minors. We do not knowingly collect or seek to collect information about children under the age of 13.
Privacy Policy updates
We may need to update our Privacy Policy as we and our customers grow and evolve. If we make material changes, we will notify you by email (sent to the email address specified in your account) or by means of posting a notice on this website prior to the change becoming effective, as well as inform you of any choices you may have with respect to these changes.
How to contact us
If you have any questions about our Privacy Policy or practices, please contact us.
Phone
650-390-0800
Email
info@contoural.com
Address
335 Main St. Suite B
Los Altos, CA 92044
Last Updated: January 24th 2024
Nevada Residents:
Contoural does not “sell” personal information as defined under Nevada law.
If you are a Nevada resident, you have the right to request that Contoural not sell your personal information to third parties. To submit this request, please send us an email: info@contoural.com
Contoural is the largest independent provider of strategic Information Governance, Privacy, and AI Governance consulting services, including records and information management, litigation readiness and control of privacy and sensitive information.
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