Organizational Development

Information Governance Organizational Development

Develop an organizational framework to support and sustain your records program.

Ensure program efficacy and longevity.
Define governance structures and accountability.
Clarify responsibilities and resource requirements.
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White Paper

Developing a Data Retention Policy to Meet Privacy Data Minimization Requirements

Recorded Webinar

Using M365 to Create a Personal Data Inventory

Article

Should You Combine Your Privacy and Records Management Programs?

How we help

An organizational framework supports and sustains an information governance program, turning it from a concept into an operational reality that can function independently.

We help you develop the management structure and processes for ongoing operation of your information governance program well after Contoural has completed its engagement.

Explore our information governance organizational development services

Organizational Development

Define governance structures and accountability, clarify responsibilities and resource requirements, and develop a concrete task plan.

Learn more

If you’ve been asking yourself…

“Who should own records management and document retention? Who should own the larger information governance program? How much program responsibility should be centralized, and how much within each business unit?”

“How do we ensure that, once developed, the program will continue to operate? Who will be responsible for training, audit and program updates?”

“What workstreams are common across records management, document retention, privacy, and eDiscovery, and how do we leverage these?”

How are we going to make program decisions? What’s an appropriate charter for the steering committee, what is its role, and who should be on it? 

“How do we train and provide support at the business level?”

“What are the overall program staffing requirements? What and how many resources are appropriate for an organization our size?”

“What’s the ideal information governance organizational structure for us to execute our program effectively? How should departments and business units be involved? What model best fits into our business across all business units and geographies?”

“What are the initial tasks plans for managers? How do we train and what are the tasks for the coordinators?”

…you’ve come to the right place.

Learn more about our services and explore related resources below.

Related resources

Recorded Webinar
Creating a Modern, Compliant, and Easier-to-Execute Records Retention Schedule for Privacy and AI
A well-designed schedule not only ensures regulatory compliance but also fosters collaboration with business units, reduces conflicts, and supports automation of classification and disposition processes. 
Access resource
Recorded Webinar
Information Governance 101
Gain an overview of the essential building blocks of an effective program including records and data retention, privacy and data minimization, and the role of technology, processes, and training in making governance sustainable. 
Access resource
Recorded Webinar
Using M365 to Create a Personal Data Inventory
Rather than investing in expensive and complex tools, organizations can take a more practical, scalable, and compliant approach by leveraging Microsoft 365 to manage personal data inventories more effectively.
Access resource

What We Do

Our information governance organizational development services

The success of an information governance program requires leadership and commitment at all levels. We assist in the creation, development, or refining of an organizational framework, structure, and processes to ensure the program’s efficacy and longevity.

Organizational Development

Organizational Development

We help you define governance structures and accountability, clarify responsibilities and resource requirements, and develop a concrete task plan

To ensure the information governance program is set up for success, management structures and processes must be clearly articulated and understood. We work with you to put in place the framework, structure, and processes necessary to support the smooth functioning of the program, including:

  • Establishing ownership of the information governance program as well as records management and document retention in particular, and how program responsibility is centralized or located within each business unit.
  • Defining program roles and governance structure.
  • Determining program staffing and resource requirements.
  • Identifying and leveraging common workstreams across records management, document retention, privacy, and eDiscovery.
  • Assigning responsibility for training, audit, and program updates.
  • Planning for initial training and rollout.

Project components include:

    Steering Committee and Charter

    We develop a charter for a cross-functional Information Governance Steering Committee composed of key stakeholders, where each stakeholder remains responsible for an area of expertise and tasks are accomplished through an integrated and coordinated plan. The charter documents the purpose, structure, and roles and responsibilities of the committee.

    In addition to an approach for deployment and implementation, the framework includes a preliminary organizational structure, reached through consensus among key stakeholders, and a matrix of the distribution of information governance roles across the enterprise. Roles include the program manager, information governance executive and steering committees, information governance compliance leads, records coordinators, privacy coordinators, and other potential contributors. The matrix details the distribution of roles and resources organized by business units, functions, and/or locations. 

    Formal responsibilities and resource requirements are developed for information governance program roles, including criteria, process, and guidelines for selecting record coordinators.

    A 90-day task plan for the program manager and records coordinators contains a detailed set of activities to complete in the first three months of program rollout.

    We develop and deliver a presentation on the proposed framework to provide executives with a strategic vision and establish a foundation for the implementation of the information governance program.

    Connect with a member of the Contoural team to learn more about our information governance consulting services.

    SET UP AN INTRODUCTORY CALL

    As an independent provider, Contoural does not sell or resell any products, take product referral fees, or provide discovery services such as matter-specific document identification, document collection, or document review. Our advice is based solely on the needs of our clients and is not driven by the sale of products.